Alert Process

  1. The camera automatically detects a person moving and immediately sends an email to AwareNet that includes the video clip it recorded.

  2. AwareNet automatically receives the email, verifies it is from an enrolled camera, and immediately sends a text message alert to the people designated by the neighborhood to monitor the alerts for the neighborhood (safety committee volunteers or paid security personnel).

  3. The people receiving the alerts review the video clip and determine what, if any, action should be taken (e.g. call 911).

Note: Neighborhood volunteers do not need to be constantly watching their screen for alerts from AwareNet. We will provide guidance for how to configure your device to automatically play an alarm sound when an AwareNet alert is received.