Reolink Email Setup

(for automatically sending alert emails from your camera to AwareNet)

Below are the steps for configuring your Reolink camera to send alert emails to AwareNet.

Before starting these steps, please complete the basic setup and configuration of your camera by following the manufacturer's instructions included with your camera (every make and model is different).

The steps listed below are for the Reolink Duo WiFi as of April 2022. The steps should be similar for any Reolink camera that can send email alerts.

The email setup is critical to do! Please contact us if you need assistance.

Step 1 - Create An Application Password

Email services (e.g. Gmail, Yahoo, etc.) require you to enter a password to send email alerts from a smartphone app. However, for security reasons, they typically require you to create a special "application password" (aka "secure mail key") and use the application password in the smartphone app instead of your regular email password. Please follow the email provider's instructions for creating an application password and then return here (for step 2) when you have that new password.

NOTE: If you don't have an existing email account you want to use for sending automatic alerts to AwareNet, create a new Gmail account.

The following steps are to be done in the Reolink smartphone app.

Step 2 - Click Setup

On the home/main page, click the setup (gear) icon for your camera. The icon is also available in the upper right corner if you have already selected to view a specific camera.

Step 3 - Click Email Alerts

On the Settings page, click the "Email Alerts" option.

Step 4 - Get to Email Settings

Click through any messages that display until you get to a page titled "Email Settings".

Step 5 - Enter Information

On the Email Settings page, enter the email settings for the sending email account.

  • Enter your email account that will be used to send alerts to AwareNet.

  • Enter the "application password" (aka "secure mail key") that you created in Step 1 above

  • If you are using a Gmail account, the Sender Server Settings should default to the correct values. Otherwise, check your email service help information if you are not using a Gmail account as shown in this screenshot.

  • Click the Save option in the upper right corner of the page.

Step 6 - Confirmation

The "test email" confirmation will display if you entered a valid email account and application password. Otherwise, an error will display.
When you get the confirmation window, click the Close button.

Step 7 - Click Schedule

On the Email Alerts page, click the "Schedule" option.

Step 8 - Set Schedule

On the Schedule page, change the schedule to look like this.

  1. Turn off Detection Type "Any Motion"

  2. Turn on Detection Type "Person" and Vehicle".

  3. Click the Sun column to edit Sunday.

  4. Select the time ranges so that 10pm to 6am is enabled and 6am to 10pm is disabled.

  5. Select all the other days to "Copy To".

  6. Return to the Schedule page and click "Save" to return to the Email Alerts page.

Step 9 - Email Content

On the Email Alerts page, change the Email Content option to "Text with Video".

Step 10 - Email Interval

On the Email Alerts page, change the Email Interval option to "30 Seconds".

Step 11 - Email Recipient

Go back to the "Email Settings" option. The recipient email address defaults to the same address as the sending address. Change (or add) the recipient email address to:

You have completed the email setup!

Now you are ready to enroll your camera with AwareNet.