Acceptable Use Policy

Last Updated: August 11, 2021

Deprecated: May 15, 2024 (by explicit inclusion in revised Customer Terms of Service)

This Acceptable Use Policy (“AUP”) describes rules that apply to any party (“Customer”) using any products and services (“Services”) provided by AwareNet LLC or any of its affiliates (collectively, “AwareNet”) and any user of any software application or service made available by Customer that interfaces with the Services (“End User”). The examples described in this AUP are not exhaustive. Customer is responsible for its End Users’ compliance with this AUP. If Customer or any End User violates this AUP, AwareNet may suspend Customer’s use of the Services. This AUP may be updated by AwareNet from time to time upon reasonable notice, which may be provided via Customer’s account, e-mail, or by posting an updated version of this AUP at https://www.awarenet.us/legal/customer-tos/aup.

No Inappropriate Content or Users. Do not use the Services to transmit or store any content or communications (commercial or otherwise) that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public. This prohibition includes use of the Services by a hate group or content or communications that originate from a hate group or are exploitive, abusive, or hate speech.

Prohibited Activities. Do not use the Services to engage in or encourage any activity that is illegal, deceptive, harmful, violating others’ rights, or harmful to AwareNet's business operations or reputation, including:

No Service Integrity Violations. Do not violate the integrity of the Services, including:

Data Safeguards. Customer is responsible for determining whether the Services offer appropriate safeguards for Customer’s use of the Services, including, but not limited to, any safeguards required by Applicable Laws, prior to transmitting or processing, or prior to permitting End Users to transmit or process, any data or communications via the Services.

Violations of this AUP, including any prohibited content or communications, may be reported to support@awarenet.us. Customer agrees to immediately report any violation of this AUP to AwareNet and provide cooperation, as requested by AwareNet, to investigate and/or remedy that violation.

AwareNet LLC